Service

Productivity Managed Services Programs (pMSP)

Unlike traditional outsourcing that focuses on providing headcount, pMSP is an outcomes-driven model where we take responsibility for the people, the workflow, and the productivity required to deliver agreed targets safely and consistently.

Q-Sourcing Servtec Group delivers Productivity Managed Services Programs (pMSP) for organizations that need reliable execution, measurable output, and strong operational control. Our operations are backed by a strong safety culture with over 501,832 man-hours without a Lost Time Incident (LTI), and our practices align with the National Occupational Safety & Health Act 2006 and OHSAS 18001:2015.

With ISO 9001:2015 certified operations, we support complex environments across Uganda, Kenya, Rwanda, Tanzania, and South Sudan, including high-demand sectors such as mineral extraction, construction, and factory operations.

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Productivity Operations Management

From daily production routines to performance control systems, we manage operations with a focus on output, quality, and efficiency. This includes structured supervision, productivity tracking, shift routines, escalation paths, and continuous improvement to keep performance predictable.

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Workforce and Output Management

We recruit, deploy, and manage teams based on measurable deliverables, not just attendance. We implement clear role design, performance expectations, and active workforce management to ensure consistent throughput, quality standards, and accountability.

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Risk and Compliance Management

Our proactive approach helps you stay ahead on operational risk, safety enforcement, and regulatory compliance. We embed safety routines, audits, toolbox talks, and reporting so that productivity gains never compromise standards.

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End-to-end Program Delivery Management

We manage the full pMSP lifecycle from planning and setup to execution and optimization. This includes program design, KPI definition, staffing, supervision, reporting, and performance improvement, with ongoing monitoring to keep delivery on track.

Featured pMSP Clients

They’re very responsive and adaptable to each of our needs. Q-Sourcing Limited met all performance metrics and has made collaboration seamless. They implement an effective project management style, maintaining excellent communication.

Head Of Supply Chain

American Tower

Q-Sourcing is timely, organized, and they provide clear documentation. Q-Sourcing Limited team has been impactful with the team’s clear expertise helping optimize overall efficiency and productivity for our business.

General Manager

Hygiene Product Manufacturing Company-Kenya

They have done very well in terms of meeting deadlines — they go above and beyond the call of duty. They provide valuable insight and makes sure we are up to date. They are also communicative and reliable.

HR Assistant

TELECOMMUNICATIONS COMPANY

Ready to improve productivity with a managed program built for results?

Fill out this inquiry form and our team will promptly reach out to you. We are eager to understand your operational goals and share how pMSP can help you deliver consistent output, improve control, and reduce performance risk.

Do not hesitate to ask any questions. Our consultants can provide detailed insight on how we set productivity targets, structure supervision, report performance, manage compliance, and continuously improve delivery across your operations.

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