CHIEF EXECUTIVE OFFICER (CEO) – Letshego Rwanda Plc
SECTOR: FINANCE AND INVESTMENT
Letshego Rwanda Plc is a leading deposit-taking microfinance institution established in Rwanda in 2004 and a subsidiary of Letshego Africa Holdings Limited. The Group is committed to advancing financial inclusion by providing accessible, innovative, and customer-centric financial solutions across Africa.
Since its establishment, Letshego Rwanda has played a key role in expanding access to finance for individuals, households, and small businesses. In 2013, the institution obtained a Deposit-Taking Microfinance Institution (DTMFI) license from the National Bank of Rwanda, strengthening its ability to mobilize deposits, expand lending capacity, and contribute meaningfully to Rwanda’s financial sector development agenda.
POSITION: CHIEF EXECUTIVE OFFICER (CEO)
- Reports to: Board of Directors, Letshego Rwanda Plc and Group Chief Executive Officer
- Location: Head Office, Kigali, Rwanda
- Contract Type: Permanent
- Eligibility: Open to both local and international candidates
OVERALL PURPOSE OF THE ROLE
The Chief Executive Officer (CEO) provides visionary and transformational leadership to Letshego Rwanda Plc, ensuring the institution achieves sustainable growth, strong financial performance, regulatory compliance, and long-term shareholder value creation.
The CEO is fully accountable for the overall performance of the institution, including profitability, balance sheet strength, liquidity management, portfolio quality, and execution of Board-approved strategies. The role ensures that the organization operates within a strong governance framework while maintaining high standards of ethics, risk management, and operational discipline.
A key focus of the role is to build a high-performing, digitally enabled, and customer-centric institution that responds effectively to market dynamics, regulatory requirements, and emerging opportunities in the financial services sector.
The CEO is also the principal ambassador of the institution, responsible for strengthening relationships with regulators, shareholders, investors, customers, partners, employees, and the broader public.
KEY RESPONSIBILITIES
Strategic Leadership & Business Growth
Lead the formulation, execution, and continuous refinement of the country strategy aligned with Group strategic objectives.
Translate strategic priorities into measurable business outcomes and performance targets.
Continuously scan the external environment to identify market opportunities, competitive threats, regulatory changes, and emerging trends in financial services and digital innovation.
Position the institution as a market leader in inclusive finance and digital financial services in Rwanda.
Financial Performance & Value Creation
Full accountability for country-level Profit and Loss (P&L) performance.
Drive sustainable revenue growth, cost efficiency, and profitability improvement.
Oversee capital adequacy, liquidity management, funding strategy, and balance sheet optimization.
Ensure strong credit portfolio performance, including risk-based pricing, provisioning adequacy, and recovery strategies.
Lead annual budgeting, forecasting, and capital expenditure planning in alignment with Board and Group expectations.
Operational Excellence & Transformation
Oversee all business operations to ensure efficiency, scalability, and service excellence.
Drive continuous improvement initiatives to enhance productivity and reduce operational inefficiencies.
Lead the implementation of digital transformation initiatives, including automation, data analytics, and customer experience enhancement.
Ensure effective execution of strategic projects and organizational transformation programs.
Risk Management, Compliance & Governance
Ensure full compliance with all applicable laws, regulations, supervisory requirements, and Group governance frameworks.
Strengthen enterprise-wide risk management systems covering credit risk, operational risk, market risk, AML/CFT, and cybersecurity/data protection.
Maintain robust internal controls and ensure timely risk reporting to the Board and regulators.
Support the Board in governance matters, including policy implementation, statutory reporting, and committee effectiveness.
Leadership, Culture & People Management
Build and sustain a high-performance culture grounded in accountability, integrity, innovation, and customer centricity. Lead, mentor, and develop the executive leadership team to ensure strong succession pipelines.
Drive employee engagement, talent development, and leadership capability building across the organization.
Promote diversity, equity, inclusion, and strong organizational values aligned with Group culture.
Stakeholder Engagement & Corporate Reputation
Serve as the primary representative of the institution to regulators, government bodies, shareholders, investors, partners, and customers.
Build strong, trust-based relationships with key stakeholders in the financial ecosystem. Enhance the institution’s brand, reputation, and market positioning.
Engage effectively with the media and public to promote transparency and corporate credibility.
KEY PERFORMANCE INDICATORS (KPIs)
Performance will be measured against:
- Sustainable revenue growth
- Net profit performance and return on equity
- Portfolio quality (PAR and write-offs)
- Liquidity and capital adequacy ratios
- Cost-to-income efficiency
- Market share growth
- Delivery of Board-approved strategy
- Employee engagement and leadership effectiveness index
- Regulatory compliance (zero major breaches)
- Enterprise risk maturity and control effectiveness
POSITION REQUIREMENTS
Education
Master’s Degree in Business Administration, Finance, Economics, Banking, or related field. Executive leadership or advanced management qualifications will be an added advantage.
Experience
- Minimum of 15 years’ experience in financial services.
- At least 7 years in senior executive leadership roles (CEO, Deputy CEO, Executive Director, or equivalent).
- Proven experience in retail lending, microfinance, consumer banking, or digital financial services.
- Strong track record of managing large-scale P&Ls, regulatory relationships, and multi-disciplinary teams across African markets.
Certifications
Membership in a recognized professional body in good standing. Corporate governance certification is an added advantage.
Knowledge
- Strong understanding of financial management including P&L, balance sheet, liquidity, and treasury operations.
- Deep knowledge of financial inclusion models, micro-lending ecosystems, and mobile money platforms.
- Solid understanding of regulatory frameworks, risk management, AML/CFT, and ESG principles.
- Familiarity with fintech innovation, digital banking, and data-driven decision-making.
Skills & Competencies
Strategic and systems thinking capability. Strong commercial and business acumen.
High-level stakeholder influence and negotiation skills.
Transformational leadership and culture building.
Execution excellence and accountability mindset. Digital innovation and change leadership.
ROLE COMPLEXITY
This role operates in a highly dynamic and complex environment characterized by balancing Group-wide strategic alignment with local market realities and regulatory requirements.
It involves managing interconnected functions including finance, risk, operations, technology, and human capital.
The CEO must navigate increasing competition in the financial services and fintech ecosystem while delivering short-term financial performance and investing in long-term transformation and innovation. The role also requires responding to evolving customer expectations and rapid digital disruption.
Letshego Rwanda Plc is an equal opportunity employer committed to attracting, developing, and retaining a diverse and talented workforce. All qualified applicants will receive fair consideration without discrimination.
Q-Sourcing Servtec is an equal opportunity employer.
Deadline: 10 July 2026. Only shortlisted candidates will be contacted. Solicitation will lead to disqualification.
To apply for this job please visit jobs.qsourcing.com.