EXECUTIVE ASSISTANT

WHO WE ARE: Q-SOURCING SERVETEC

Our Vision: To be the regional management solutions provider of choice

Our Mission: To provide seamless client responsive management solutions and to develop innovative solutions for 100s of organizations across the region.

Core Values:

INTEGRITY – Deliver what we promise.

EXCELLENCE – Exceeding expectations.

EMPATHY – We care.

TEAMWORK – Collective responsibility.

INNOVATION – Newness that delivers impact.

1)    IDENTIFYING INFORMATION

2)    ORGANISATIONAL STRUCTURE

This position reports to (Title):

Group Chief Executive Officer

Reports of this position may include (Title/ s):

N/A

3)    JOB PURPOSE

4)    KEY JOB FUNCTIONS (Main activities undertaken by the jobholder and reflective of the most important features of the job)

·         Represent the GCEO in selected internal and external meetings, ensuring effective follow-through

·         Engage with Group leadership to maintain alignment on priorities and deliverables

·         Build and sustain strong relationships with senior stakeholders, clients, and partners

·         Act as a link between the GCEO and the business, ensuring clarity in direction and expectations

·         Drive execution of GCEO and Group priorities across functions and geographies

·         Provide administrative and coordination support on GCEO-led special projects.

·         Track key initiatives and ensure timely progress and delivery

·         Coordinate cross-functional efforts and resolve bottlenecks

·         Maintain visibility on progress and escalate risks where necessary

·         Act as a trusted thought partner to the GCEO

·         Prepare high-quality briefing materials, presentations, and meeting insights

·         Provide structured input to support clarity and direction on key matters

·         Drive discipline in execution across leadership teams

·         Track commitments from meetings and ensure closure and accountability

·         Manage high-level communication and scheduling aligned to business priorities

·         Provide Board & Committee Support

·         Prepare executive-level presentations for leadership, clients, and Board engagements

·         Travel & Logistics Management

·         Identify opportunities for improving processes and systems

Perform other job-related duties as assigned by the Line Manager.

5)    MEASURES OF SUCCESS

·         Strong alignment and coordination across leadership teams

·         Improved accountability and follow-through on key initiatives

·         High-quality representation of the GCEO in strategic engagements

·         Timely delivery of cross-functional projects

6)    EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED: (Minimum level of experience, skills and competencies, licences & certifications and education required to perform effectively in the role)

• Bachelor’s degree in Business administration, Communication, or related field.

• Additional certification in Executive Support or Project Management is an advantage

• Minimum of 5–7 years of experience supporting C-level executives in a fast-paced, complex environment.
• Prior experience supporting board-level processes and committees is required.
• Experience working with multi country stakeholders or in a multi-entity group is preferred.

o    Business & Strategic Thinking

o    Strong understanding of how organizations operate and deliver value

o    Tech-savvy with experience in MS Office, Teams, and digital board/meeting tools.

o    High attention to detail

o    Proactive, solutions-oriented, and comfortable with ambiguity.

o    Ability to connect priorities to execution excellence

o    Strong project coordination and follow-through

o    Strong interpersonal skills, confident to engage and influence senior executives, board members, and partners.

o    Ability to represent the GCEO with credibility and professionalism

o    Clear, structured, and impactful communication skills

o    Ability to synthesize information into actionable insights

o    High level of discretion, confidentiality and professionalism

o    Strong decision-making capability

7)    OTHER COMMENTS (If any)

·         operates with a leadership mindset, not a support mindset,

·         can step into complex environments and drive clarity and action,

·         Is comfortable engaging senior leaders and holding them accountable,

·         moves seamlessly from discussion to execution,

·         Brings structure, discipline, and momentum into the GCEO’s office

8)    SIGNATURES