JOB TITLE: SENIOR HUMAN RESOURCE-OPERATIONS
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced Senior Human Resource-Operations to work in Nairobi, Kenya
Job Summary
To offer leadership, oversee the day-to-day management of the HR Operations team and enhance transactional efficiency, ensure data accuracy, and support the team in delivering high-quality service to our employees.
DUTIES & RESPONSIBILITIES:
- Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.
- Provides day-to-day operational and functional oversight of the collaborative efforts of all departments and processes related to people, including recruitment, selection, development, induction, and performance management of all staff.
- Partner with executive-level management on leadership requisitions and assist them in determining and fulfilling their current and future talent needs.
- Provide an efficient and high-touch experience for every applicant from application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, salary recommendations and closing of applicants.
- Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.
- Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.
- Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.
- Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.
- Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.
- Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.
- Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.
- Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 5 years of experience in HR operations, with a focus on contract and document management.
- Strong leadership and team management skills, with a track-record of driving performance and development.
- Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
- Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.
- Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.
Interested and qualified applicants should submit their applications through the link below:
Note: Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
To apply for this job please visit jobs.qsourcing.com.