Program Coordinator

Role Purpose

The Program Coordinator will support the planning, implementation, monitoring, and reporting of NGO projects to ensure effective delivery and alignment with organizational goals. The role requires strong coordination, communication, and organizational skills to manage multi-sectoral programs, liaise with stakeholders, and ensure compliance with donor and organizational standards.

Key Responsibilities

Program Planning & Implementation

• Assist in the design and execution of program activities in line with donor requirements and organizational strategy.
• Develop work plans, activity schedules, and budgets in collaboration with program teams.
• Ensure timely delivery of program outputs and outcomes.

Monitoring, Evaluation & Learning (MEL)

• Support the development of monitoring frameworks and indicators.
• Collect, analyze, and report program data to measure progress and impact.
• Document lessons learned and best practices to inform future programming.

Reporting & Documentation

• Prepare high-quality progress reports, donor reports, and internal updates.
• Maintain accurate records of program activities, beneficiaries, and outputs.
• Ensure compliance with reporting timelines and donor requirements.

Stakeholder Engagement & Coordination

• Liaise with community leaders, government agencies, donors, and partner organizations.
• Represent the organization in coordination meetings and workshops.
• Facilitate communication between field teams and headquarters.

Financial & Resource Management

• Support budget tracking and ensure expenditures align with approved budgets.
• Assist in procurement and logistics coordination for program activities.
• Ensure accountability and transparency in resource utilization.

Team Support & Capacity Building

• Provide guidance and support to field staff and volunteers.
• Facilitate training sessions and workshops for staff and community stakeholders.
• Promote teamwork and collaboration across departments.

Compliance & Safeguarding

• Ensure adherence to organizational policies, donor regulations, and local laws.
• Uphold safeguarding, gender, and inclusion standards in all program activities.
• Promote accountability and ethical practices within the program.

Qualifications & Experience

• Bachelor’s degree in Development Studies, Social Sciences, Public Administration, or related field (Master’s preferred).
• Minimum 3–5 years of experience in program coordination within the NGO/humanitarian sector.
• Strong knowledge of project cycle management (PCM), monitoring & evaluation (M&E), and donor compliance.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work under pressure and manage multiple priorities.
• Fluency in English (written and spoken); knowledge of local languages is an asset.

Core Competencies

• Program coordination and planning
• Monitoring and evaluation skills
• Strong organizational and time management abilities
• Stakeholder engagement and partnership building
• Adaptability and cultural sensitivity
• Commitment to humanitarian principles and NGO values

Safeguarding & Child Protection

The Program Coordinator is expected to uphold the highest standards of safeguarding and child protection, ensuring that program activities do not harm beneficiaries and comply with organizational safeguarding policies.