• Full Time
  • Uganda

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, we are looking for a suitable Human Resource Officer to work in Kampala Uganda.

Job Summary

The Human Resource Officer is responsible for upholding the Human Resources manual and as well as ensure employee satisfaction in the organization.

Roles and Responsibilities

Strategic Support

  • Play a key role in supporting and implementing the Company’s HR Strategy in conjunction with Management.
  • Assist with the development of a comprehensive induction plan, training plan, succession plan and retention strategy.
  • Engage with management in a productive and solutions-focused manner, sharing best practice ideas and positive ways of working.
  • Ensure legal compliance by monitoring and implementing applicable human resource statutory requirements; conducting investigations; maintaining records; representing the organization at hearings

Employee Engagement

  • In conjunction with management, coach and train colleagues to drive employee engagement initiatives, delivering an action planning strategy to improve engagement levels making use of the Employee feedback.
  • Assist with employee recognition and wellness initiatives.

Recruit, Induct & Retain

  • Work with management to ensure effective recruitment strategy implementation, maintaining an oversight of Company vacancies.
  • Responsible for assisting in recruitment, from provision of job descriptions, posting positions, screening CV’s, assisting in interviewing, conducting reference checks and creating and extending offers of employment.
  • Maintain organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
  • Liaise with head hunters and recruitment agencies where applicable.
  • Create and standardize a new employee induction program and manage the on-boarding process for new employees.
  • Prepare statistical summaries and reports for management on employee data as and when required.
  • Prepare employees for assignments by establishing and conducting orientation and training programs.
  • Maintain a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.

Employer Branding & Culture

  • Embrace and encourage the ethos and standards of excellence as defined in the Company’s core values.
  • Support management with promoting the company through raising standards across the HR deliverables in the Company. Support all branding and attraction strategies.
  • Reinforce a strong collaborative culture with senior leaders, peers and other functions with the company
  • Promote a culture of innovation, collaboration, commitment, focus, excellence, and impact.

Employee Relations

  • Manage and support employee relations cases and assist with investigations ensuring that all disciplinary matters are concluded.
  • Advise management on Uganda Labour law regulations and compliance matters.
  • Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
  • Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.


  • Manage and ensuring HR policies and procedures are followed.
  • Maintain employment contracts in line with allocated positions and maintain personnel files.
  • Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records
  • Completing human resource operational requirements by scheduling and assigning employees; following up on work results.
  • Maintain human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Contribute to team effort by accomplishing related results as needed.

Qualifications and experience

  • Bachelor’s degree in Human Resource Management, Organizational Psychology, or any related field.
  • 1 to 2 years working experience in a Human Resource position.
  • Administration skills are an added advantage
  • Excellent communication skills
  • High level of emotional intelligence;
  • High energy level, comfortable performing multifaceted strategic projects in conjunction with day-to-day tactical activities
  • Superior interpersonal abilities. Ability to get along and work with diverse personalities; tactful, mature
  • Participative management style – advocate of team concept
  • Ability to establish credibility and be decisive—but is able to recognize and support senior management’s priorities to advance the organization
  • Results and people oriented, with judgment to balance other business considerations
  • Service oriented

How to apply:


All candidates who meet the criteria outlined as above are encouraged to apply under the job vacancy QSSU-ABN-HRO-Human Resource Officer”.

Click on the link to apply:


Deadline for applications is not later than 05:00 pm, 10th December, 2022

Only shortlisted applicants will be contacted.



To apply for this job please visit qsourcingservtec.applytojob.com.