QSSK-SSA-SALES & SERVICE AGENTS

JOB TITLE: Sales & Service Agents

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client who is in the hospitality industry, we are looking for competent, skilled, and experienced Sales & Service Agents to work in Nairobi.

Job Role Description

We are looking for an organized, experienced Sales & Service Agents to help in the promotion and marketing of the shop

Roles and responsibilities

1. Financials-Meets shift sales targets
2. Cash management-Ensures shifts sales tally
3. Greet customers with enthusiasm, politeness and hospitality
4. Take orders of customers diligently & respecting the SOP
5. Advise the customers on menu items
6. Arrange table setting and maintain the tables to be clean and tidy
7. Ensure all tasks are performed in a speedy yet orderly fashion and that the outcome meets the quality standards.
8. Promote the restaurant location
9. Sells the location for hosting events
10. Proactively recommend marketing /activation actions
11. Advise customers on menu items
12. Ensure the service to customers is in line with Company’ standards
13. Serves the customers in a timely manner and with hospitality
14. Supervises the quality of the food going to customers
15. Participate in the preparation and holding of events
16. Participate in the preparation and holding of events
17. Provide feedback to the manager, regarding customer complaints, expectations, and perception about the business

Qualifications and Skills required.

1. Minimum of 4 years of experience in a similar role
2. Degree/Diploma in Business management
3. Prior experience in the food & beverage industry is a plus

Competences

1. He/she follows all of the Company’s policies and Standard Operating Procedures (SOP’s) that may be updated from time to time
2. He/she follows all the requirements with regards to personal hygiene, health regulations and requirements and food safety management
3. He/she leaves his/her personal issues at the door and always ensures the most hospitable experience possible for customers
4. He/she always speaks up about issues impacting the operations, at the right moment and with the right/respectful words
5. He/she cooperates with all his/her colleagues including the staff from other teams (kitchen, cleaning, stock, etc.)

Interested and qualified applicants should submit their applications through the link below.

https://qsourcingservtec.applytojob.com/apply/pHxTlOwGQN/QSSKSSASALES-SERVICE-AGENTS

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.