JOB TITLE: TECHNICAL SUPPORT ENGINEER
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, a leading supplier of technologies we are looking for a competent, skilled, and experienced Technical Support Engineer
The Technical Support Engineer will develop and manage our clients’ sales. The preferred candidate will have a proven track record of supporting customer accounts at the corporate level as a true partner to our customers.
- Identify and visit new Commercial Refrigeration customers and prospects
- Visit and support potential customers and relevant stakeholders (distributors, OEM’s, end-users, contractors, system integrators, consultants, designers, and others) to transfer knowledge and marketing experience
- Build customer relationships and increase customer’s satisfaction
- Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
- Provide technical support to customers, and site visits/inspection when necessary.
- Provide on-site commission when necessary.
- Prepare quotations, configurations and calculations of orders and projects
- Organize and participate to exhibitions, seminars, and meetings
- Prepare products technical presentations
- Deliver weekly and monthly reports.
EDUCATION, SKILLS AND EXPERIENCE:
- A Bachelor’s degree, preferably in Mechanical engineering. Electrical engineering (~N4/T1) qualified candidates may also apply
- Ideally the successful candidate will have proven experience in the refrigeration business with technical knowledge of how systems work
- Food Retail experience is an added advantage
- A minimum of 5 years relevant sales experience of technical products related to Refrigeration, in the Kenya market industry, is desired.
- Fluency in English. Proficiency in an African language would be an added advantage
- Effective communication and business acumen
- Customer focused with the proven ability to collaborate across diverse markets and forge relationships
Interested and qualified applicants should submit their applications through the link below
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION
To apply for this job please visit qsourcingservtec.applytojob.com.