The Quality and Hygiene Manger is responsible for ensuring the highest quality of hygiene and food safety in all areas of operations within the store. The role holder is also responsible for contributing to a best in class shopping experience.


  1. Analyze the quality and food safety standards and implement continuous improvements
  2. Oversee the implementation of the internal quality and hygiene procedures
  3. Ensure the accurate documentation of hygiene procedures to ensure quality
  4. Stay informed about all food safety developments and changes in regulations
  5. Oversee monthly, quarterly and annual audits and ensure corrective activities are put into place
  6. Promote the hygiene and food safety awareness/climate in the stores to ensure highest quality
  7. Create synergies between the Quality and Hygiene team and operational functions to ensure operational efficiency
  8. Manage the storage of fresh food are according to the set standards and procedures
  9. Ensure food storage equipment is at the correct temperature and complies with the required health and safety standards
  10. Oversee the segregation, storage and timely removal of all waste
  11. Provide continuous training for all food and waste handling staff
  12. Assist in implementation of the performance management process by setting objectives, monitoring performance, and provide constructive feedback and provide inputs to senior management
  13. Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
  14. Provide inputs on training needs and coordinate with the HC department to ensure facilitation of training requirements
  15. Provide inputs for the development of annual manpower plan
  16. Ensure the implementation of our client’s Retail’s corporate policies and relevant procedures


  1. Bachelor’s Degree in Food Science or equivalent
  2. 5+ years in related food quality control, 3+ years within the retail working with food is preferable
  3. Excellent communication and presentation skills
  4. Process associated with the development and monitoring of products

Application procedure:

Interested and qualified applicants should submit their applications through the link below.

Only shortlisted applicants will be contacted.

Q-Sourcing Servtec is an equal opportunity employer. Any solicitation will lead to disqualification.



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